Portfolio / FansFirst
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FansFirst
Excels in flexibility and speed
FansFirst is an innovative concept for online ticket office of sport events where tickets are sold by means of the option theory: as a team qualifies itself the owner can convert its option into a ticket.
Why Dialogues Technology?
An earlier successful collaboration has prompted us to approach Dialogues Technology for the FansFirst website. The advantages of this software developer are clear. They not only reside in the same building, but also speak the same language. When you work with parties from a foreign country you have to deal with both cultural difference and language barriers. But what makes Dialogues Technology really attractive is their ability to pick up IT-questions from entrepreneurs' point of view. A result-oriented partner, who not only carries out, but has an ongoing critical look during the whole process. Furthermore, there was a great personal click between the developers and our employees. And that, of course, helps the collaboration between both parties.
What has been the result?
We had a very tight deadline of six weeks. Within that period of time a web site, which serves as a ticket-platform, had been realized, including the payment-provider. In short: FansFirst sells options for tickets to finals for specific teams. If the team qualifies itself, the owner can convert its option into a ticket. If the team does not qualify, the option expires. This is a considerable IT-challenge to say the least. Thousands of visitors meet on this online platform. An enormous volume. To be able to realize that the first customer in line can convert its option into a ticket, it is necessary to have an innovative order mechanism. Dialogues Technology has successfully succeeded in doing this. They have really used all means and efforts possible to implement a working and reliable web site whilst staying within the deadline.
Timo Mulder,
Chief Operating Officer FansFirst
